Return to Customer Support
- Contact Customer Support – Contact our customer support team Monday – Friday from 8 AM – 4:30 PM, or call our after-hours emergency support at 614.412.9655.
- How to Read Your Meter – Water meters come in a variety of models, so check out this guide to understand how to read your meter.
- How to Read Your Bill – Where’s my rate? What days are in this billing cycle? Check out this guide to learn how to read your bill.
- Frequently Asked Questions – View our full list of frequently asked questions to see if you can quickly find the answer you’re looking for.
- Power Outages – Report an outage, or check on the status of an outage at your property.