Experiencing a power outage?

Please complete the form below detailing the outage you are experiencing and one of our team members will contact you shortly.

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Are your neighbor's lights also out?*
Have you reset the circuit breaker?*
ex. Is this affecting the whole community? Are there any wires down? Are you experiencing inclement weather?


Office Hrs: Mon-Thur 8am-6pm
Fri 8am-4:30pm

Phone Numbers:

Call or Text: 614.442.7100
Toll Free: 844.894.8961


Pioneer Energy Management
PO Box 2640
Westerville, OH 43086

AEP area outage at Peyton Park and Hilliard Green. Crews are on site. Estimated time of restoration is 6/5/23 at 6:30 AM