Water and Electric Billing Services
Increase Tenant Satisfaction with Professional Billing & Payment Collection
We transform electric and water billing and payment collection from a headache to a value-add for both property managers and tenants.
Services
Customer Service for Billing & Payment Collection
Whether your tenants need help setting up autopay in their online account or have questions about their usage, our customer service team is committed to providing friendly, efficient service. In addition, our customer service team tries to educate tenants on usage and building healthy energy habits, all while your property management team is left to focus on the core responsibilities of their work.Who we do this type of work for
Property Managers & Owners Associations
Hear From Our Customers
Pioneer Energy Management has been a wonderful part of my team! They have helped us out and even gone overboard to ensure we are satisfied. With the PEM team playing, with working with my team here at Borror, we have given the Board of Directors peace of mind with the billing. I am looking forward to a long working relationship with PEM!
Tammy
Property Manager
Why we’re different
Real people with real experience in providing value to your organization.
Experienced team
With more than 19 years of experience, we've seen it all and can find the perfect solution for your electric and water billing needs.
Customer-centered approach
Your customers will be able to speak to real people, who can quickly answer questions and solve problems.
Asset recovery specialists
While a tenant resides at your property, we are committed to collecting past due balances to reduce your loss due to non-payment of bills.